Contact

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Frequently Asked Questions (FAQs)

General Queries

You can reach our support team by emailing web@fivelittleducksme.com. We're here to assist you with any inquiries or concerns.

Our customer support operates during regular business hours. Emails received outside these hours will be addressed promptly the next business day.

Order and Shipping:

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the courier's platform.

Unfortunately, once an order is confirmed, we are unable to make modifications or cancellations. Please double-check your order before completing the purchase.

Returns and Exchanges

Our returns policy ensures a hassle-free experience. For details on the return process, timelines, and eligibility, please refer to our Returns Policy.

To initiate a return or exchange, please contact our support team at web@fivelittleducksme.com. Our team will guide you through the process.

Technical Support:

If you encounter any technical difficulties while navigating our website, please email us at web@fivelittleducksme.com. We'll work swiftly to resolve any issues.