FAQ

Five Little Ducks is not just a store; it's a curated haven for UAE moms seeking global excellence in baby and kids' products. Our handpicked selection ensures your little ones get the best the world has to offer.

Elevate your shopping experience with our custom embroidery service. Certain products, like bath towels, can bear your little one's name. Enjoy this unique touch without any service charges for orders exceeding 300 AED.

'My Gift Registry' lets you curate a personalized wishlist for special occasions. Share it seamlessly with friends and family to ensure your little one receives gifts tailored to their needs and your preferences.

Personalize your chosen items during checkout with our straightforward customization process. For eligible products, simply specify the desired message for embroidery, making your purchase uniquely yours.

Personalization comes at no extra cost for orders above 300 AED. For orders below this value, a nominal charge of 50 AED is applicable, ensuring you can add a personal touch without breaking the bank.

Absolutely! 'My Gift Registry' is flexible. Add or remove items based on changing preferences, ensuring that the gifts received align perfectly with your desires.

Stay tuned for our seasonal promotions, specially curated festive collections, and exclusive gift vouchers. For real-time updates, follow us on Instagram @fivelittleducksme and be part of our growing community.

You can reach our support team by emailing web@fivelittleducksme.com. We're here to assist you with any inquiries or concerns.

Our customer support operates during regular business hours. Emails received outside these hours will be addressed promptly the next business day.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the courier's platform.

Unfortunately, once an order is confirmed, we are unable to make modifications or cancellations. Please double-check your order before completing the purchase.

Our returns policy ensures a hassle-free experience. For details on the return process, timelines, and eligibility, please refer to our terms and conditions.

To initiate a return or exchange, please contact our support team at web@fivelittleducksme.com. Our team will guide you through the process.

Technical Suppor

If you encounter any technical difficulties while navigating our website, please email us at web@fivelittleducksme.com. We'll work swiftly to resolve any issues.